Paws for Thought – Our Iron-Clad Promise to You!

At MediPaws, we're not just barking up the wrong tree. We believe wholeheartedly in the power of our products and are ready to stand by them, with a wagging tail and a firm handshake.

That's why we're thrilled to offer our 60-Day Satisfaction Guarantee – a testament to our confidence in bringing health and happiness to your furry friends.

No Ruff Times – Just a Smooth Experience!

If, within 60 days, you find yourself less than 100% over the moon with your purchase, we're here to make things right.

Whether it's a full refund or an immediate replacement, your wish is our command – no quibbles, no questions, just a straightforward process to ensure your complete satisfaction. After all, it's your pet's health and your peace of mind at stake.

Try, Test, Trust

We encourage you to put our products to the test for a minimum of 60 days. This gives you ample time to witness the tail-wagging transformations first-hand.

If, however, you feel that our products haven't lived up to your expectations, simply return the remainder of the product or even the empty packaging. We're not shy to offer a full refund, because your trust in our products means the world to us.

Easy Peasy Returns

To initiate a return, please download and complete the RMA return form, and send it back to us along with your order.

This process is designed to be as smooth as a well-groomed coat, ensuring your refund or return is processed swiftly.

Stuck? No problem! Give us a ring at 01925 691 773, and we'll guide you through the process, making it as easy as a walk in the park.

MediPaws Return Address:

MediPaws Pet Nutrition,
Unit 7 Greenwood Court,
Taylor Business Park,
Risley, Warrington,
Cheshire, WA3 6DD.

A Few Final Woofs

When returning products, pack them as snugly as a puppy in a blanket. This ensures their safe journey back to us. For your own peace of mind, we recommend using a tracked and signed-for delivery service. It's the best way to ensure your returns trot safely back to our warehouse.

Thank you for choosing MediPaws – where your pet's health is our top priority!